1. Introduction - Welcome to our privacy policy!
Savetown (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Savetown platform, including our website and mobile applications.
By using Savetown, you agree to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Government-issued identification (for verification)
- Bank account details
- Profile information
2.2 Financial Information
- Transaction history
- Wallet balances
- Deposit and withdrawal records
- Linked payment methods
2.3 Technical Information
- IP address
- Device type and operating system
- Browser type
- App usage data
- Cookies (where applicable)
- Profile information
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process deposits and withdrawals
- Verify your identity (KYC compliance)
- Prevent fraud and unauthorized access
- Improve our services and user experience
- Communicate important updates and notifications
- Comply with legal and regulatory obligations
4. Sharing of Information
We do not sell your personal information.
We may share your data with:
- Banking and payment partners
- Identity verification providers
- Fraud prevention services
- Regulatory authorities where required by law
All third parties are required to protect your information.
5. Data Security
We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your information.
While we take reasonable steps to protect your data, no system is completely secure.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Financial records may be retained as required by law.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Withdraw consent where applicable
To make a request, contact us at: info@savetown.com
8. Cookies
If you use our website, we may use cookies and similar technologies to enhance your experience and analyze usage.
You can manage cookie preferences through your browser settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Continued use of Savetown means you accept any updates.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: info@savetown.com
Address: 8-10 meadow Hall way, Km 13 Lekki Expwy, Lagos